Work in the background
In order for the teams of a company like Galenica to deliver perfect work on the front line, a whole host of back-office roles are needed to ensure smooth processes and bring everything together. These are Galenica’s service areas.
Corporate Services – keeping the store running
You work at the very heart of the Group, where decisions are reached and framework conditions are defined. The employees of Corporate Services are internal service providers that enable the entire Group to function. As a back-office employee, you are part of a team that everyone at Galenica relies on.
Florence started an internship at Galenica before being given a permanent position as a communications specialist. “In this job, you have to be open-minded and able to put yourself in other people’s shoes, for example by asking yourself what information a pharmacist really needs on the intranet”, she explains. Florence has also now started a degree in Organisational Communication at the ZHAW with Galenica’s support.
“I really appreciate the fact that it’s not a problem to work part-time and study alongside my job.”
What’s more, modern ways of working are cultivated here. “Working from home was a matter of course even before the coronavirus pandemic. We only have a team day on Mondays, where the entire crew comes together at the headquarters if they can. Otherwise, you can decide for yourself where you work.”
Products & Marketing
The aim of this Service Unit is to spread the enthusiasm we have for our products to others. For example, this is the unit where the product range is continuously developed and effectively marketed in line with the format and channel. In addition, customer approaches and loyalty programmes are developed here with the aim of connecting points of contact with customers along the customer journey.
This team gives Galenica a voice and a face. It is tasked with informing the target groups and, in particular, promoting and cultivating dialogue with them – both internally and externally. For example, on our website, on the intranet, or in our Annual report and with the magazine for our employees. The corporate identity and the uniform visual appearance support the Group sense of identity.
Legal & Board Services
Everything Galenica does not only has to comply with all laws, it must also meet high ethical principles and prevent legal risks. Almost all the areas of law that affect Galenica, such as business and contract law, are handled by this unite. However, topics such as data protection and life science are also a high priority.
This is where the most important value of our company is sourced and nurtured: the people who work at Galenica. The Human Resources Service Unit takes care of everything that concerns our employees. This includes, for example, training and development programmes, presence on the job market or recruitment via traditional channels or social media platforms, but also, of course, all topics relating to the maintenance of employee and salary data.
Our products and services create value for our customers. The Finance team ensures that this is the case both for Galenica and its shareholders, which requires us to work with diligence and commitment. In addition to bookkeeping and accounting, topics include external and internal audits, taxes and value added tax, insurance, risk management, but also the procurement of goods and services as well as the acquisition and integration of new companies.
After completing her bachelor’s degree in Business Administration, Lorianne joined Galenica as an HR Vocational Training Consultant two years ago. She organises events for apprentices, conducts dialogue sessions with parents and training companies and develops visions for the future. Sometimes she is based in the office in Bern, sometimes at home in Bulle or sometimes at a meeting in Geneva – Lorianne appreciates the fact that she can work for Galenica from anywhere. At the same time, she is a firmly established part of her team:
“I receive trust, responsibility, support – and everyone gives it their all!”
Her work gives her a great sense of purpose: “The apprentices secure the future of the company – especially in times when skilled workers are in short supply.” Two years ago, there were two people in her team, whereas now there are six: «I really appreciate the fact that Galenica has responded and invested in our area.”